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Preface
In general, we have a
tendency to personify businesses, markets, and other kinds of organizations as
autonomous things, often unaware that they owe their existences to people like
you and me. Everything, from ideation to planning, producing, marketing, and
consuming, is within the human domain. For example, the price of financial
capital, being fixed by supply and demand, is nothing less than the result of
consumer behavior. Thus, business growth is contingent upon inspiring consumer
trust, which in turn is a matter of inspiring employees to increase
productivity in order to earn that trust. Inspiration depends on the extent to which our skills and talents and our
physical, emotional, mental, and spiritual needs and aspirations are
substantiated.
Wealthy persons often
remark that money is not everything and that in striving for wealth they
neglect certain needs or desires. They are disclosing a lack of
self-actualization. Other people complain about falling short of the money
necessary to realize their dreams.
In both cases, the need for
inner and outer rewards is prominent. This necessitates integrating material and
nonmaterial needs and aspirations, or balancing mind and matter
self-satisfactorily. Imbalances in these respects could lead to serious
psychological complications.
Inspiring employees to
increase productivity implies matching business demands and competencies (skills, preferences, and attitudes) with productive and equitable workplace practices. If each of
us, employed by a business or otherwise, could be satisfied with his or her
job, pay, and other working conditions (a cornerstone of self-actualization—see
Epilogue), businesses would enjoy better performance at lowered labor costs. This
would benefit society as well. By realizing their full potential, and
consequently their empathic capacity, employees would be less likely to risk
unnecessary health hazards such as child abuse, exploitation of women,
polluting the environment, selling unsafe products, or other unethical
behaviors. Instead, self-actualizing through raising productivity serves the
interests of all parties concerned. Productivity specifically covers competency
development and consumer trust (soft economic aspects) and
profitability (the hard economic aspect).
That brings us to the
objective of this book: connecting the self actualization of employees with
managing business demands to balance soft and hard economic factors resiliently. In other words, this book aims to explain how to strike this
balance of immaterial and material components―work-life synergy. Striking this
balance reviews the process of reflecting on, analyzing, making sense of,
reframing and/or changing our self and work-life experience self
satisfactorily, which is basically a biography of each of us.
Humanizing businesses in
order to profit may not be a new idea (except from the viewpoint, I
describe―see Introduction), but it still sounds like a fairy tale, partly due
to cultural differences and partly to the illicit dependency of politics and
science on businesses. The impact of the latter on society should not be
underestimated. The global economy is exploited by commerce, trade
liberalization, and economic growth for the purpose of narrow corporate
interests, neglecting the production and distribution of all resources
essential to life; big corporations play a key role in ruling the majority of
economies in the world, and many governments surrender their power and behave
like puppets, ignoring acumen and foresight. Thus, businesses finance politics
and science, expecting to be paid back later with unfair favors and creating
vicious circles of favoritism and unfairness.
Throughout history,
humankind has used capital, politics, science, technology, and even religion to
wield power, subconsciously hoping to find some form of self-fulfillment or
happiness. Basically, it is this desperate fight between mind and matter that is
the major force behind corporate abuse, job stress, corruption, (mental) health
complaints due to problems at work, and inequity and disparity in general;
nevertheless, the cutthroat competition for superiority still continues. This
duality of mind and matter leads to a lack of self-actualization and distorts
the authentic self-worth of a great many people, inflicting self-alienation,
damaging the capacity to empathize genuinely and to connect with others, and
resulting in indifference to societal trust. As a consequence, extremism,
climate change, extreme poverty, child pornography, cyber terrorism, and wars,
among other things, have become a part of our everyday reality.
The problem is how to shift
our paradigm to enable us to practice what we think is good for our self and righteousness, and how do we clear our mind
or become open-minded to trust our judgment of what is good for our self and righteousness in a way that dignifies
perceptual and cultural differences in order to enable work-life synergy for everyone?
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